Andy Jassy, the CEO of Amazon, hinted on Thursday at a better, “agenttic” version of the company’s Alexa helper, which would be able to do things for users.
During Amazon’s Q3 2024 earnings call, he said, “I think that the next generation of these assistants and generative AI applications will be better at not only answering questions and summarizing, indexing, and aggregating data, but also taking actions.” “And I think we’d be pretty good at that with Alexa.”
As Jassy said, Amazon is still “re-architecting the brain” of Alexa with “a new set of foundation models” that the company wants to show off “shortly.”
Amazon first said it would update Alexa with generative AI technologies in 2023. However, it is now said that it is changing its own Alexa-powered models with Anthropic’s because of technical issues. Amazon has put a lot of money into Anthropic. For a while during the redesign of Alexa, the new, improved helper was said to have had trouble turning on smart lights and would take up to six seconds to answer questions.
The new Alexa, which is being worked on under the code name “Remarkable Alexa,” is said to cost $5 to $10 a month and come with a free plan that isn’t as powerful. Some stories said it would come in October, but it looks like it’s being held up.
Bloomberg says that the date has been pushed back to 2025.
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Even though Alexa is in more than 500 million devices around the world, it hasn’t made a big difference in Amazon’s bottom line. A report from The Wall Street Journal says that the company has lost tens of billions of dollars in its products business since 2017.
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