Radeon was fined $1.1 million by the Federal Trade Commission on Tuesday. The order says that the company that made gaming accessories lied to customers when it said that its flashy Zephyr mask was approved as N95-grade.
In the middle of a global pandemic, these companies lied when they said that their face mask was the same as a N95 approved respirator, according to a statement from FTC Bureau of Consumer Projection Director Samuel Levine. “The FTC will continue to take action against companies that make false or unproven claims to get people to make decisions about their health and safety.”
It was only natural for Razer to fight back against the commission’s claims.
“We disagree with the FTC’s allegations and did not admit to any wrongdoing as part of the settlement,” the company said in a statement to TechCrunch. We never meant to mislead anyone, and we decided to settle this case so that we could keep working on making great products for gamers instead of being distracted by the hassle and stress of going to court. Razer really cares about our community and is always looking for new and useful ways to bring technology to people.
Further, the company said it thought the complaint was picked out and that it went out of its way to pay customers and stop selling the Zephyr.
It says, “The Razer Zephyr was created to give the community a new and different way to cover their faces.” “The FTC’s complaints against Razer were based on certain parts of some statements they made about the Zephyr.” Razer told customers more than two years ago that the Zephyr wasn’t a N95 mask, stopped selling it, and gave customers their money back.
On top of that, the FTC has banned the mask’s sales and “making COVID-related health misrepresentations or unsubstantiated health claims about protective health equipment.” It goes even further by saying that the defendants can’t say anything about the health benefits, performance, efficacy, safety, or side effects of protective goods and services (as described in the proposed order) unless they have good scientific evidence to back up their claims.
According to the statement, Razer lied to customers on purpose to make them think that the $100 mask would protect them from COVID. When the product came out for the first time in October 2021, the virus was definitely on everyone’s thoughts.
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The order is still waiting for a District Court judge to sign and approve it.
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